Privacy Policy

TradieBet protects your privacy and handles your personal information with care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our online sportsbook platform and related services. By creating an account or using our services, you acknowledge that you have read and understood this policy.

We are a licensed online gambling operator subject to strict regulatory requirements for data protection and customer privacy. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and reflects our commitment to responsible gambling practices.

We collect several types of information to provide our sportsbook services and comply with legal obligations:

• Account Information: Name, date of birth, address, email address, phone number, and identity verification documents required for account registration and age verification
• Financial Information: Payment method details, transaction history, deposit and withdrawal records, and source of funds documentation as required by anti-money laundering regulations
• Gaming Activity: Betting history, account balance, game preferences, session duration, and responsible gambling settings you configure
• Technical Data: IP address, device information, browser type, operating system, and website usage patterns collected through cookies and similar technologies
• Communication Records: Customer support interactions, promotional preferences, and any correspondence you send to us

We may also collect information from third-party sources, including identity verification services, payment processors, and fraud prevention agencies, to verify your identity and protect against fraudulent activity.

TradieBet uses your personal information for several purposes related to operating our licensed sportsbook:

We process your data to provide our core services, including account management, processing bets and payments, calculating winnings, and maintaining accurate records of your gaming activity. Your information allows us to verify your identity, age, and eligibility to participate in online gambling, which is a legal requirement in our jurisdiction.

We use your data to comply with regulatory obligations, including anti-money laundering checks, responsible gambling monitoring, tax reporting, and maintaining records as required by our licensing authority. This includes analyzing your betting patterns to identify potential problem gambling behaviors and implementing appropriate interventions.

Your information helps us improve our services through website analytics, customer feedback analysis, and product development. We may also use your data for marketing communications, provided you have given consent or where we have a legitimate interest.

We process your personal data based on several legal grounds under applicable data protection law:

Contractual necessity forms the basis for most data processing activities. We need your information to provide gambling services, process payments, and fulfill our obligations under our terms and conditions. Legal compliance requires us to process certain data to meet regulatory requirements, including customer due diligence, transaction monitoring, and record-keeping obligations imposed by gambling and financial regulations.

We rely on legitimate interests for activities such as fraud prevention, website analytics, and certain marketing activities, provided these interests do not override your fundamental rights and freedoms. Where required by law, we obtain your explicit consent for specific processing activities, such as certain marketing communications or optional data uses.

TradieBet shares your personal information only when necessary and in accordance with applicable law. We may disclose your data to our licensed payment processors to handle deposits and withdrawals, and to identity verification services that help us comply with know-your-customer requirements.

We share information with our licensing authority and other regulatory bodies when required by law or regulation. This includes reporting suspicious transactions, providing customer data for regulatory investigations, and submitting required statistical reports.

Third-party service providers who support our operations, such as customer support platforms, marketing services, and technical infrastructure providers, may access your data under strict contractual obligations to protect your privacy. We may also disclose information to law enforcement agencies when legally required or to protect our legitimate interests in cases of fraud or other illegal activities.

We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes industry-standard encryption for data transmission and storage, secure server infrastructure, and regular security assessments.

Access to personal data is restricted to authorized personnel who require it for their job functions, and all staff receive regular training on data protection requirements. We maintain detailed audit logs of data access and processing activities, and we regularly test our security systems to identify and address potential vulnerabilities.

You have several rights regarding your personal data under applicable privacy laws. You can request access to the personal information we hold about you and receive a copy in a structured, commonly used format. You may also request correction of inaccurate data or deletion of your personal information, subject to our legal and regulatory obligations to retain certain records.

You have the right to object to certain processing activities and to restrict how we use your data in specific circumstances. Where we process data based on consent, you can withdraw that consent at any time. If you believe we have processed your data unlawfully, you have the right to lodge a complaint with the relevant data protection authority.

Our website uses cookies and similar tracking technologies to enhance your user experience and ensure proper website functionality. Essential cookies are necessary for core features like account login and bet placement. Analytics cookies help us understand how visitors use our site to improve our services.

We use marketing cookies to deliver relevant advertisements and measure campaign effectiveness, but only with your consent where required by law. You can manage your cookie preferences through your browser settings or our cookie preference center, though disabling certain cookies may limit website functionality.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information and transaction records are typically retained for the duration of your account relationship and for additional periods required by gambling regulations and tax laws.

Communication records and technical data are generally retained for shorter periods unless needed for ongoing customer support or regulatory compliance. We regularly review our data retention practices and securely delete information that is no longer required.

Your personal data may be transferred to and processed in countries outside your jurisdiction where our service providers or group companies are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information in accordance with applicable data protection standards.

TradieBet does not knowingly collect personal information from individuals under the legal gambling age in their jurisdiction. We implement age verification procedures during account registration. If we discover that we have inadvertently collected information from a minor, we will promptly delete such data and close the account.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through email or prominent website notices. The updated policy will be effective from the date specified in the notice.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Data Protection Officer through the contact methods provided on our website. We address your privacy concerns promptly and transparently.